Contact First Mover when you have questions about our digital products, need assistance with an order, require help accessing a purchase, or want to learn more about the resources available through our platform. We are here to make it easier for you to find the information and support you need.

How We Can Help

Whether you are exploring our productivity resources or have already purchased a digital product, you can reach out with your questions.

Our support can help with areas such as:

* Product-related questions

* Order assistance

* Payment support

* Digital product access

* Download issues

* General website questions

* Questions about available resources

When contacting us, please provide enough information for us to understand your request clearly.

Questions About Our Products

If you are unsure which resource is appropriate for your needs, you can contact us before making a purchase. Providing details about what you are trying to accomplish can help us understand your question and direct you toward the relevant information.

Our digital resources may include productivity systems, workbooks, blueprints, guides, and other materials designed to help you organize your work, ideas, priorities, and goals.

Order and Payment Assistance

If you need help with an existing purchase, include your order number and the email address used during checkout when contacting support.

For payment-related questions, explain what happened and provide the relevant order information. Please do not include sensitive information such as passwords, payment PINs, or complete card numbers in your message.

Digital Product Access

If you purchased a digital product and cannot locate your download or access instructions, contact support for assistance.

Before contacting us, check the email address used during checkout, including spam, junk, promotions, and other filtered folders. If you still cannot find your purchase information, provide your order details so the issue can be reviewed.

Send Us Your Message

Contact First Mover by using the contact form available on this page. Provide your name, contact information, and a clear description of your question or request.

The more specific your message is, the easier it may be to understand what assistance you need.

If your request concerns a particular purchase, include the relevant product name and order number whenever possible.

Before You Contact Us

For faster assistance, make sure your message includes:

* Your name

* A valid email address

* Your order number, if applicable

* The product name, if applicable

* A brief explanation of your question or issue

* Relevant screenshots when they help explain a technical problem

Do not include passwords, full payment card numbers, security codes, or other sensitive credentials.

We're Here to Help

Contact First Mover whenever you need assistance with our products, purchases, or digital resources. Whether you are considering a product or need help after completing an order, providing clear information allows us to better understand your request.

Explore the available resources, and if you cannot find the answer you are looking for, reach out through the contact form. We welcome questions, feedback, and support requests related to your experience with First Mover.

We’re Here to Help

Whether you have a question about First Mover OS, your order, digital access, or simply want to know which product is right for you, we’re happy to help.

Our goal is to provide clear answers as quickly as possible so you can focus on what matters most—building your future.

Before You Contact Us

You may find your answer faster by visiting our:

  • Frequently Asked Questions
  • About First Mover OS
  • How It Works

These pages cover the most common questions regarding access, downloads, digital products, and the First Mover framework.

Customer Support

For all inquiries, please contact us at:

📧hello@firstmoveros.com

We aim to respond within 24–48 business hours.

Our Promise

Every message is read by a real person.

Whether you’re just getting started or already part of the First Mover community, we’re committed to providing thoughtful support and helping you get the most out of First Mover OS.

Get in touch

Reach out to us in case of any queries or concerns.

Get in touch with us at our stores

  • Paris

    123 Atlantic, Brooklyn, New York, USA +403 374 748 3839

    Monday – Friday: 9:00 – 21:00
    Saturday: 11:00 – 21:00

  • New York

    123 Atlantic, Brooklyn, New York, USA +403 374 748 3839

    Monday – Friday: 9:00 – 21:00
    Saturday: 11:00 – 21:00

  • London

    123 Atlantic, Brooklyn, New York, USA +403 374 748 3839

    Monday – Friday: 9:00 – 21:00
    Saturday: 11:00 – 21:00

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

  • Customer Satisfaction Rate

    95%

    Battery Life

    40 hours

    Sound Accuracy

    ±1%

    Units Sold

    1Million+

Effortless listening. Performance that goes on.

Automatic switching

If you’re listening on your laptop and a call comes in on your phone, your audio moves over automatically. Take the headphones off and playback pauses, put them back on, and it picks up right where you left off.

Audio sharing

Audio Sharing makes it easy to listen together. With a simple tap, you can share what you’re playing across two sets of headphones.

AI assistant

Always-on assistant keeps you up to date, hands-free. With Announce Notifications, it can read key alerts from Messages, Phone, Calendar, Reminders, and more as they arrive.

USB-C charging

The new USB‑C connector lets you charge your Uno Nova with the same cable that charges your iPhone, iPad, Mac or other devices.

Power packed battery

Enjoy up to 20 hours of listening, movie watching, or talk time — with Active Noise Cancellation and Spatial Audio enabled. A quick 5-minute charge gives you around 1.5 hours of playback.